Concise technical writing, software documentation, training docs, website and social media content, editing, and related services. Tools, MS Office, Framemaker, Robohelp, InDesign.
Experience in the Agile development environment, UI/UX design, front-end development, and SEO conversion rate optimization. Tech: HTML5, CSS, Various JS libraries / frameworks.
Mockups, infographics, 3d renderings, Business graphics, branding design, marketing collateral creation. Tools Autodesk Maya, the Adobe Creative Cloud.
I started my education at Golden West College where I received an associate degree. Later, I went back to Orange Coast College where I received my credentials in digital technology. I then landed a job at Hughes Aircraft in Irvine.
I received my OJT as a Technical Writer at McDonnell Douglas (Now Boeing) where I learned how to create maintenance manuals using the Mil-STD-38784B style guide. I also participated in review meetings with the AF. I also learned about the AP style format.
Manager of Toshiba’s computer services and technical library. Developed a hybrid CD/web application for all of Toshiba’s computer products (ATLAS). Participated in international partner meetings and managed all of Toshiba’s service bulletins.
For the next 20 years, I created many user guides, quick reference guides, and training materials, within the healthcare space (WebMD. Emdeon, Change Healthcare). I also created interactive pre-sales demonstration tools for our solution consultants. These sales tools resulted in hundreds of thousands in sales revenue for the company.